“Creating and Capturing Value through Crowdsourcing”
Oxford University Press – Release Date: March, 2018.
Editors Christopher L. Tucci, Allan Afuah, and Gianluigi Viscusi

Examples of the value that can be created and captured through crowdsourcing go back to at least 1714 when the UK used crowdsourcing to solve the Longitude Problem, obtaining a solution that would enable the UK to become the dominant maritime force of its time. Today, Wikipedia uses crowds to provide entries for the world’s largest and free encyclopedia. Partly fueled by the value that can be created and captured through crowdsourcing, interest in researching the phenomenon has been remarkable.

Despite this – or perhaps because of it – research into crowdsourcing has been conducted in different research silos, within the fields of management (from strategy to finance to operations to information systems), biology, communications, computer science, economics, political science, among others. In these silos, crowdsourcing takes names such as broadcast search, innovation tournaments, crowdfunding, community innovation, distributed innovation, collective intelligence, open source, crowdpower, and even open innovation. This book aims to assemble chapters from many of these silos, since the ultimate potential of crowdsourcing research is likely to be attained only by bridging them. Chapters provide a systematic overview of the research on crowdsourcing from different fields based on a more encompassing definition of the concept, its difference for innovation, and its value for both private and public sector.

Table of Contents and List of Contributors

Part I : Crowdsourcing : Fundamentals and the Role of Crowds and Communities
1: Introduction to the Chapters, Allan Afuah, Christopher Tucci, and Gianluigi Viscusi
2: Crowdsourcing : A Primer and Framework, Allan Afuah
3: Three’s a Crowd?, Gianluigi Viscusi and Christopher Tucci
4: How Firms Leverage Crowds and Communities for Open Innovation, Joel West and Jonathan Sims
5: Tapping into Diversity through Open Innovation Platforms: The Emergence of Boundary Spanning Practices, Natalia Levina and Anne-Laure Fayard

Part II : Tournament-Based Crowdsourcing
6: A Problem in the Making: How Firms Formulate Sharable Problems for Open Innovation Contests, Martin W. Wallin, Georg von Krogh, and Jan Henrik Sieg
7: The Role of Information Patterns in Designing Crowdsourcing Contests, Gireeja V. Ranade and Lav R. Varshney

Part III : Collaboration-Based Crowdsourcing
8: Renegotiating Public Value with Co-Production, Antonio Cordella, Andrea Palletti, and Maha Shaikh
9: The Road to Crowdfunding Success: A Review of Extant Literature, Vincenzo Butticè, Chiara Franzoni, Cristina Rossi-Lamastra, and Paola Rovelli
10: Co-Creation from a Telecommunication Provider’s Perspective: A Comparative Study on Innovation with Customers and Employees, Milica Sundic and Karl-Heinz Leitner

Part IV: Hybrids: Tournament-Based and Collaboration-Based Crowdsourcing
11: Co-opetition in Crowdsourcing: When Simultaneous Cooperation and Competition Deliver Superior Solutions, Allan Afuah
12: Prediction Markets For Crowdsourcing, Christian Horn, Marcel Bogers, and Alexander Brem
13: Ethics in Crowdsourcing: Revisiting and Revising the Role of Stakeholder Theory, Daniel Curto-Millet and Arsalan Nisar

For more more information visit the book page on Oxford University Press


“Information Technology Governance in Public Organizations – Theory and Practice”

Springer – Release Date: 2017.

Editors: Lazar Rusu, Lazar and Gianluigi Viscusi

This book examines trends and challenges in research on IT governance in public organizations, reporting innovative research and new insights in the theories, models and practices within the area. As we noticed, IT governance plays an important role in generating value from organization’s IT investments. However there are different challenges for researchers in studying IT governance in public organizations due to the differences between political, administrative, and practices in these organizations.

The first section of the book looks at Management issues, including an introduction to IT governance in public organizations; a systematic review of IT alignment research in public organizations; the role of middle managers in aligning strategy and IT in public service organizations; and an analysis of alignment and governance with regard to IT-related policy decisions.

The second section examines Modelling, including a consideration of the challenges faced by public administration; a discussion of a framework for IT governance implementation suitable to improve alignment and communication between stakeholders of IT services; the design and implementation of IT architecture; and the adoption of enterprise architecture in public organizations.

Finally, section three presents Case Studies, including IT governance in the context of e-government strategy implementation in the Caribbean; the relationship of IT organizational structure and IT governance performance in the IT department of a public research and education organization in a developing country; the relationship between organizational ambidexterity and IT governance through a study of the Swedish Tax Authorities; and the role of institutional logics in IT project activities and interactions in a large Swedish hospital.

For more more information visit the book page on Springer


“Phenomenology, Organizational Politics, and IT Design: The Social Study of Information Systems”

IGI Global – Release Date: March, 2012.

Editors: Gianluigi Viscusi (University of Milan Bicocca, Italy), Gian Marco Campagnolo (University of Edinburgh, UK) and Ylenia Curzi (University of Modena and Reggio Emilia, Italy)
DOI: 10.4018/978-1-4666-0303-5, ISBN13: 9781466603035, ISBN10: 1466603038, EISBN13: 9781466603042

Information systems are researched, published on, and utilized as an extremely broad and vital sector of current technology development, usually studied from the scientific or technological viewpoints therein.
Phenomenology, Organizational Politics, and IT Design: The Social Study of Information Systems offers a new look at the latest research and critical issues within the field of information systems by creating solid theoretical frameworks and the latest empirical findings of social developments. Professionals, academics, and researchers working with information will find this volume a compelling and vital resource for a cross fertilization among different, yet complementary, and strictly connected domains of scientific knowledge, consisting of information systems research, philosophy of social science, and organizational studies.

Table of Contents and List of Contributors

1. Why Is Information System Design Interested in Ethnography?: Sketches of an Ongoing Story (pages 1-30)
Giolo Fele (University of Trento, Italy)
2. Experiencing Information Systems Research and Phenomenology: The Case of Claudio Ciborra and Martin Heidegger (pages 31-46) Paolo Depaoli (LUISS Guido Carli, Italy)
3. Heidegger’s Notion of Befindlichkeit and the Meaning of “Situated” in Social Inquiries (pages 47-55)
Kenneth Liberman (University of Oregon, USA)
4. Communities of Practice from a Phenomenological Stance: Lessons Learned for IS Design (pages 57-67)
Giorgio De Michelis (University of Milan, Italy)
5. Knowing and Living as Data Assembly (pages 68-78)
Jannis Kallinikos (London School of Economics, UK)
6. “Whatever Works”: Making Sense of Information Quality on Information System Artifacts (pages 79-110)
Federico Cabitza (Università degli Studi di Milano-Bicocca, Italy), Carla Simone (Università degli Studi di Milano-Bicocca, Italy)
7. About Representational Artifacts and Their Role in Engineering (pages 111-130)
Hilda Tellioglu (Vienna University of Technology, Austria)
8. Representations, Institutions, and IS Design: Towards a Meth-Odos (pages 131-141)
Gianluigi Viscusi (University of Milano-Bicocca, Italy)

9. Studying Information Infrastructures (pages 143-158)
Petter Nielsen (University of Oslo, Norway)
10. Prioritizing Packaged Software Implementation Projects: The Significance of Gaps (pages 159-175)
Nicholas J. Rowland (Pennsylvania State University, USA)
11. The Role of Management Consultants in Long-Term ERP Customization Trajectories: A Case from the Italian Local Government (pages 176-195)
Gian Marco Campagnolo (University of Edinburgh, UK)
12. Accumulation and Erosion of User Representations or How is Situated Design Interaction Situated1 (pages 196-220)
Sampsa Hyysalo (Aalto University School of Business, Finland)
13. Strategic Ethnography and the Biography of Artefacts (pages 221-250)
Neil Pollock (University of Edinburgh, UK), Robin Williams (University of Edinburgh, UK)
14. The Horizons of Experience: The Limits of Rational Thought upon Irrational Phenomena (pages 252-272)
Tony Hines (Manchester Metropolitan University, UK)

15. Social Practice Design (pages 273-288)
Gianni Jacucci (University of Trento, Italy), Gian Marco Campagnolo (University of Edinburgh, UK) Sample PDF | More details…
16. IS-Related Organizational Change and the Necessity of Techno-Organizational Co-Design(-In-Use): An Experience with Ethnomethodologically Oriented Ethnography (pages 289-310)
Chiara Bassetti (University of Bologna, Italy)
17. A Drifting Service Development: Applying Sociotechnical Design in an Ambient Assisted Living Project (pages 311-323)
Kai-Uwe Loser (Ruhr-University Bochum, Germany), Alexander Nolte (Ruhr-University Bochum, Germany), Michael Prilla (Ruhr-University Bochum, Germany), Rainer Skrotzki (Ruhr-University Bochum, Germany), Thomas Herrmann (Ruhr-University Bochum, Germany)
18. Organizational Learning and Action Research: The Organization of Individuals (pages 324-342)
Roberto Albano (University of Turin, Italy), Tommaso M. Fabbri (University of Modena and Reggio Emilia, Italy), Ylenia Curzi (Marco Biagi Foundation, Italy & University of Modena and Reggio Emilia, Italy)

For more more information visit the book page on IGI Global


Viscusi, G., Batini, C., Mecella, M. (2010) Information Systems for eGovernment: a quality of service perspective, Springer, Berlin-Heidelberg

The success of public sector investment in eGovernment initiatives strongly depends on effectively exploiting all aspects of ICT systems and infrastructures. The related objectives are hardly reachable without methodological frameworks that provide a holistic perspective and knowledge on the contexts of eGovernment initiatives. Yet public administrators usually have a mix of legal and administrative knowledge, while lacking an information systems background.

This book aims to provide a comprehensive methodology for service-oriented information systems planning, with special emphasis on eGovernment initiatives. They present the eG4M methodology which structurally supports the development of optimal eGovernment plans, considering technological, organizational, legal, economic and social aspects alike. The approach is focused on two pillars: the quality of the provided services and related processes, and the quality of the data managed in the administrative processes and services.

The book is written for public administrators, decision-makers, practitioners, ICT professionals and graduate students, providing a comprehensive perspective of the challenges, opportunities and decisions related to strategic and operational planning of service-oriented information systems in eGovernment.

For more more information visit the book page on SpringerLink


“The book centers on using the multidisciplinary planning methodology from the Italian eGovernment for Mediterranean Countries (eG4M) project, which emphasizes the stakeholder-experienced quality of identified governmental services. … This book concentrates its attention on a part of SOA that commonly is weakly done: the planning of SOA projects. Hence, it offers worthwhile reading for managers and project leaders who are or may become involved in SOA projects.” (Ned Chapin, ACM Computing Reviews, August, 2011)